Shipping policy

At ORA32, we’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1 to 3 business days. Once your order has been processed, you’ll receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, promotions, or periods of high order volume.


Domestic Shipping (United States)

We currently ship throughout most of the United States.

Standard Shipping

  • Estimated delivery: 2 to 4 business days
  • Flat rate: $4.99

Express Shipping

  • Estimated delivery: 1 to 3 business days
  • Flat rate: $9.99

Delivery times begin after your order has been processed and shipped.


International Shipping

We currently ship to select international destinations.

International delivery typically takes 3 to 5 business days after your order has been processed, although delivery times may vary depending on your location, customs processing, and local carriers.

Shipping rates are calculated at checkout based on your destination.

Please note that customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.


Order Tracking

Once your order ships, you’ll receive a shipping confirmation email containing your tracking number so you can monitor your delivery.


Shipping Delays

While we strive to meet estimated delivery times, occasional delays may occur due to weather, holidays, carrier issues, or other circumstances outside of our control.

We appreciate your patience and understanding should these situations arise.


Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the order needs to be reshipped.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 30 days of the estimated delivery date.

We’ll work with the shipping carrier to investigate the issue and, when appropriate, arrange a replacement or refund.


Contact Us

If you have any questions about shipping or your order, we’re happy to help.

Email: hello@ora32.com